Frequently Asked Questions
Below are common questions asked regarding Citi-Cargo services. Click a question to reveal the answer. Please contact us with more questions.
Simply fill out the account set up information and fax or mail your completed credit application to our office. A certificate of insurance is also required for equipment rental. For exact insurance requirements, please refer to Account Set Up. Once an account is established, our dispatch department can schedule your delivery. If you have any questions regarding this process, please contact one of our sales representatives.
Yes. We have 5' x 6' steel dock plates available for rent. Rates and availability vary.
Citi-Cargo's fleet of new and refurbished shipping or ISO spec containers can indeed handle the load. Be sure to specify that you need this type of container when ordering.
Because we use a "tilt bed" fleet of equipment to deliver our containers, we need to allow for the length of the storage unit AND the combined length of the truck and trailer. The following is a good approximation of space needed for delivery/pick up:
- 20' container requires 70 linear feet of space
- 40' container, 100 linear feet, 48' container, 110 linear feet
Site preparation is minimal. Once the clearance has been established, we can deliver your equipment on asphalt, cement, gravel, grass, etc. As long the surface is stable and level, we are able to place a storage unit. We do recommend that your site have good drainage as water pooling underneath the container is detrimental to your product and the equipment.
Because of weight constraints and our method of transporting containers, we are unable to move your container loaded. However, we can provide a semi trailer to accommodate that request.
Citi-Cargo & Storage only provides commercial/organizational, business-to-business rental and leasing packages. However, we would be happy to refer you to one of our many associates in the industry that do provide household services.
